Dear Customer,
Welcome to the first
InTouch Online
Newsletter of 2008; the
holidays are over and it
is a fresh start for us
all. CRS has a great
year in store for you
and all of your staff,
so let's get 2008
started!
|
|
|
Monitor Your District's
Job and Absence Activity
Through Verification
|
Last month we featured
an article on
integrating your
SubFinder system with
your payroll system to
eliminate the need for
manual data entry. But
before sending the data
to payroll, you want to
ensure that it is
accurate. Using
SubFinder's Verification
feature, you can make
the payroll process
correct the first time,
every time!
What is
Verification?
Verification is a
feature within
SubFinder that
allows each day of
an absence/job to be
verified before it
is exported to your
payroll system.
Verification
provides your
central office staff
or site
administrators with
the ability to
carefully monitor
absence and job
activity at each
site.
Who
Verifies?
Typically, absences
and jobs will be
verified by the
administrator
responsible for each
remote site or site
group. This process
is done via the
Internet. The
central office staff
can also verify
absences and jobs
via SubFinder's Edit
toolbar.
Using
Verification,
you can eliminate
payroll hassles by
verifying jobs correctly
the first time! This
powerful feature comes
with the SubFinder
system and has proven
time and again to be a
life saver for payroll
departments and
districts everywhere.
If you are interested in
more information about
Verification
or would like to
activate this feature in
your SubFinder system,
please contact your
Account
Specialist at
800-782-3463.
|
|
Looking for Information
on Other CRS Products or
Converting to ASP?
Q:
Who do I contact to
convert my SubFinder
Box-on-Site solution to an
ASP solution?
A:
That is a good question!
Remember, for any questions
related to SubFinder or
other CRS products you can
always call your Account
Specialist; he or she will
be more than happy to help
you or direct you to the
appropriate person.
However, for questions
related to converting to
SubFinder as an ASP
solution, or for more
information on other CRS
products (such as
CoursePlanner and SubPay),
Katy McCloskey
is your go-to-gal! She is
your Account Representative
and will help you ensure
that you are utilizing your
SubFinder system
effectively, and most
important, efficiently.
Katy is
looking forward to 2008 and
is hoping to speak to you a
few times throughout the
year. She is focused on
keeping your system
up-to-date with the latest
and greatest!
Katy McCloskey
Account
Representative
800-782-3463 Ext.
6171
Katy.McCloskey@crs-ivr.com |
|
As many of you will agree,
one of the best ways to
learn is through interaction
with your peers. Since
everyone handles a situation
or problem differently,
we can learn a great deal by
sharing our experiences with
others who are in a similar
position.
To encourage this type of
learning, we will feature a
different CRS customer each
month in the newsletter and
allow them to tell their
story on how they utilize
their CRS product or product
feature. For instance:
-
What product feature is
important to your
district or
establishment and why?
-
If you work at library
or other type of
facility, how does
SubFinder help you?
- Do you use SubPay or
CoursePlanner? How have
these products helped
your district or
facility?
-
How has our Client
Services helped you?
-
How have you benefited
from attending the
Annual User Group
Conference or a Regional
User Group?
Be creative!
Feedback from you will not
only help your peers, it
will help us too.
If you are interested,
please contact Corinne Everett at
800.782.3463 Ext.
6195 or
Corinne.Everett@crs-ivr.com.
We look forward to hearing
from you! |
|
|
We
look forward to working
with you this year, and
many more to come!
|
|
|
|
|
|
Win Big
at the 2008 Annual User Group
We are just months away from
unveiling the new and
improved SubFinder at
the Annual User Group
Conference in Las
Vegas, October 7-9, 2008.
Be a part of the group that will
experience and be trained on all
of the new SubFinder
enhancements and functionality.
This is a conference you will
not want to miss!
By attending the
2008
Annual User Group Conference,
you can win big by saving your
district the expense of having a
trainer come to your site to
train you on the new and
improved SubFinder. We are
offering this conference at a
discounted rate, well below the
standard three-day training
price.
To register for the
2008
Annual User Group Conference
or to obtain more information,
please visit our
websiteor
contact your Account
Specialist. See you
in Vegas!
|
|
If
a Problem Arises, Where Do You
Go?
You can always turn to your Account
Specialist when you encounter
something unexpected. But
what should you do when you have a
basic question or need to access
some training materials?
Should you go straight to your
Account Specialist, or are there
other options available?
The
Customer Support Center
(located at the CRS Inc. website) is
designed for you. It is wonderful
reference tool where you can go
24/7/365 for
training guides, past User Group
documentation, a technical and
implementation library, and so much
more! This link is updated regularly
with guides and references to help
you.
At CRS we want to ensure that you
are getting the Customer Support you
deserve. We are here for you
24/7, live and online. If
you are not registered for the
Customer Support Center,
please do so today!
|
|
