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Dear Customer,
Welcome to the April issue of CRS InTouch Online. We hope
that everyone is having a pleasant spring and are sure you
are all
ready for a relaxing summer! In preparation for summer we
just want to remind you to schedule your Rollover with your
Account Specialist as soon as possible, even if you plan on
scheduling it for a time closer to the beginning of the new
school year; the calendar is filling up fast.
This month's featured articles include:
We Let You Decide: How to
Optimize Preference Lists
What Can WebConnect Pro Do for
Your District
New Places and New Faces in CRS
Windows Vista Update
We Let
You
Decide: How to Optimize Preference Lists
Preference Lists
are used to ensure that your most qualified substitutes have
access to available jobs first. They are lists that specify
which substitutes should, and in some cases should not, be
called to fill a particular employee’s absence.
The Four Basic Types of Preference Lists:
•
•
Personal Preference List: Typically
applied to a single employee, it’s a list of substitutes,
usually specified by the employee, that the employee has had
positive experiences with in the past.
•
Subject-Based Preference List: A
list of substitutes usually generated by a department head
or administrators, who are considered to be above average in
a particular subject area or position. For example: you may
create a preference list to be used for all Boys PE
teachers.
•
Site-Based Preference List: A
list of substitutes usually generated by the building
administrator, who are capable of filling in for any
employee within the building.
•
Exclusion Lists: These
lists can be created for a single employee or can be used in
a site wide capacity, meaning everyone at that site would
have this list attached to them. An exclusion list is used
for instances when an employee or site wish to no longer
have a particular sub or subs fill their absences for
whatever the reason may be.
For information on how to create and assign your Preference
Lists please visit the CRS
Customer
Support Center and review the Preference List Quick Tips
document under the 2007 Newsletter Supplements library.
Preference Lists
should be created at the site level by someone with
knowledge of the site or employee’s substitute preferences
so that jobs may be filled by those substitutes who do the
best job and/or are the most qualified.
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How Can WebConnect Pro Benefit Your
District?
WebConnect
Pro
offers your employees, substitutes, and site administrators
the freedom to access SubFinder over the Internet. Users
have the ability to create absences, review jobs, and modify
the data that you give them access to modify. Additionally
WebConnect Pro provides capabilities to your site principals
and administrators that allow them to effective manage their
site specific SubFinder profiles.
Many of the functions that were once only available to the
central SubFinder operator are now provided to site
principals and administrators. By managing their own
employees and substitutes, absences and jobs, preference
lists, substitute job verification, and reports site
principals and administrators have the
freedom to go beyond the basics such as creating
absences and jobs and reviewing site specific absences and
job information.
If your district currently uses WebConnect,
WebConnect Pro
will not replace it. It simply increases the capabilities
provided to your site principals and administrators.
The Benefits of WebConnect Pro Include:
•
WebConnect Pro empowers your site level administrators to
manage their own site specific SubFinder data,
•
Editing Capabilities- employee
and substitute information; past, present, and future jobs;
preference lists; substitute job verification
•
Limit Editing Capabilities-
through the SubFinder Control Panel you can limit rights on
an individual user basis. All
access to SubFinder information is granted at a site or site
group level, so you can be sure that administrators only
access their own site’s data.
•
Reports-
all reports are available in Word or Adobe formats; and you
have the ability to email the reports as attachments
Visit the CRS
website for additional information or to schedule a
demonstration, please contact
Katy McCloskey
at 800.782.3463 ext. 6171.
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New Places and New Faces
At CRS Incorporated we not only take pride in our customers
and services, we also hold our CRS team members with the
highest regard. Recently our CRS team became even stronger
with the addition of two new talented and dedicated Client
Services members, as well as the promotion of three
extraordinary CRS employees. Needless to say we are busy
keeping up with the fast pace world of technology, which is
why we produce the best absence management system on the
market.
New Places
Lee Dawson
- National Account Analyst
Lee Dawson is no stranger to the CRS office. He has been
with the company for almost ten years. Lee’s previous
position as the Manager of Implementation proved him to be
an expert in the implementation process, as well as payroll
interfacing which has helped many customers solve of their
more complex issues.
As the National Account Analyst, Lee will be advising
clients on integrating their SubFinder, HR, and Payroll
solutions, as well as working with various departments to
provide product support and build customer relations. Lee
will be visiting customers on a regular basis, so keep an
eye out for him! He may be knocking on your door very soon.
Tammy Smith
- Implementation Specialist
Many of you know Tammy as a trusted and knowledgeable
Account Specialist. We are very pleased to now have Tammy as
an Implementation Specialist. In this role she works one on
one with new customers to get their CRS solutions up and
running. Tammy will be working closely with the Technical
Support and Training teams to ensure that proper setup and
adequate training is provided. Along with that she will
also addresses any questions customers may have regarding
product functionality until they are transitioned to their
dedicated Account Specialist. Tammy has been with CRS for
two years.
Meredith Gee
- Implementation Specialist
Meredith has only been with CRS for ten months, but that has
not stopped her from becoming an integral part of the CRS
Implementation process. Prior to her new role as an
Implementation Specialist, Meredith was racking up those
frequent flier miles as a Software Trainer where she
assisted in the preparation and import of data for new
clients, as well as traveled onsite to implement and train
customers. Now as an Implementation Specialist she will work
closely with the district to answer questions about data
files, the implementation process, and the SubFinder system;
along with that she will stay in direct contact with a new
district until their system goes ‘live’.
New Faces
Lisa Brennecke- Software Trainer
Lisa joined the team at the end of February 2007. As you
will see, she stayed busy in school as her background
includes a Masters in Education with an emphasis in teaching
and learning; and undergraduate degrees in Business
Administration, Accounting, and a minor in Computer
Science. As a Software Trainer, Lisa assists in training
the operators, back-up operators, support staff, employees,
and substitutes on how to use their SubFinder system.
Joelle Armanda- Account Specialist
If you have a question about your SubFinder system, Joelle
has the answer! As an Account Specialist, Joelle works
closely with a dedicated group of CRS clients providing them
software “how-to’s” and technical support for all of their
CRS products. She also conducts regular courtesy calls, as
well as on-site visits to get to know her customers better.
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Windows®
Vista Update
CRS has recently started testing for the use of the new
Widows Vista operating system on SubFinder hardware. At this
time CRS does not support the use of the Windows Vista
operating system on any hardware with CRS software installed
including, Single PC systems, Call Processors, Job
Processors, Fileservers, Web servers, Edit Stations, or
Primary Stations. Once the CRS Quality Assurance team has
thoroughly tested and approved Vista for use on SubFinder
related hardware we will be sure to notify all customers.
For additional information on Windows Vista please refer to
the Microsoft website.
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