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CRS Monthly Newsletter 

April 2008

 

And the Winners are....

The past few months have brought a number of exciting opportunities for our customers to win fun prizes.  We would like to congratulate the following winners:

The following customer won room upgrades at the 2008 Annual User Group Conference in Las Vegas!

2008 Annual User Group Conference Room Upgrade:

Ellen Watson, Creighton ESD

Regina Bianchi, Vacaville USD

Substitute Payroll Survey:

Dawn Parker, WSWHE BOCES

Brenda Petteys, WSWHE BOCES

Leslie O'Connor, MatSu School District

Cari Brust, West Bend Joint School District

 

Registration Deadline Fast Approaching

Las Vegas Downtown

Don’t forget!  The registration deadline for the 2008 Annual User Group Conference in Las Vegas is July 1, 2008.  That is only 3 months away!  Are you registered?

This is a conference you do not want to miss!  For additional information about the conference or to register visit the CRS website or contact your Account Specialist.  See you in Vegas!

 

A Little Help Can Go a Long Way

Research shows that one student uses 8 inkjet cartridges a year and roughly 95% of these cartridges end up in landfills. The plastics in these cartridges take over 1,000 years to decompose. How many students are in your district?

Many supply companies now offer recycling programs for your inkjet and laser toner cartridges; some companies even offer incentives for participating.

So next time think before you ditch the ink!

 

New Faces! Welcome Account Specialist Kyle Smith

Kyle is a Williamsport native with a true understanding of excellent customer service. His background includes both restaurant and retail management experience. In addition to working hard, Kyle has coached an area youth soccer league for the past six years. He also plays soccer in a recreational league, and is in the process of becoming a master in Jujitsu and Karate - watch out!

Kyle feels that his organizational and leadership abilities, along with his commitment to customer service, will be a perfect addition to the CRS Account Support Team. He looks forward to getting to know all of the CRS customers!

Welcome to the CRS family Kyle!

 

Congrats March SubFinder 101 Winner!

Congratulations to Michael Howard of Oldham County School District in Buckner, Kentucky! He is our March SubFinder 101 $25 Visa Gift Card Winner!

To get the answers to the March SubFinder 101 Quiz, click here!

 

 

 

 

Dear Customer,

As they say, April showers bring May flowers! Welcome to the April Issue of InTouch Online.  Watch out this month for those who will FOOL, don't forget to plant a TREE on Arbor Day, and enjoy the warmer temperatures (hopefully)!

Welcome to the April Issue of InTouch Online. We hope you enjoy this month's edition!

Superior in Substitute Management -       The School District of Superior

Corinne Everett- Marketing Coordinator & Verna Vendela- SubFinder Operator

 

Mary Martin 2

Located in Wisconsin, on the shores of Lake Superior, you will find the city of Superior and the 23rd largest school district in the state.  Serving roughly 5,000 students, the School District of Superior has eight school buildings comprised of 6 elementary schools, 1 middle school, and 1 high school.  With professional and support staff members totaling almost 750, the SubFinder system and SubPay have become integral components in the top-notch education that the School District of Superior is well-known for.

The School District of Superior has been a CRS customer since December of 1996.  Verna Vendela, SubFinder Operator since 1996, recalls life before the SubFinder system:

“When I first started in the substitute teacher calling position I thought to myself that I would be jumping out of this position as soon as I can. Then the district sent me to a CIMS (payroll) conference with our IT Director; we stopped by the CRS booth and the rest is history!”

In 1996, the School District of Superior purchased SubFinder, which at that time was the basic telephone call-out system.  Over the years, Superior went on to utilize SubCast, purchase SubPay, and more recently convert to the SubFinder ASP solution.

The school district made the decision to add SubPay in 2001 after growing frustrated with manual calculations and recurring mistakes. The district was in need of a solution to assist them in calculating and converting their substitute pay automatically. 

“Our payroll report used to be typed in three times. It would then be typed into the payroll program to pay the substitutes and take the sick days away from the teachers.  All of these manual entries caused many mistakes. Now with the help of SubCast, reports are automatically mailed out daily to site secretaries to make any necessary changes. Once the substitute job information is verified, all I have do is export all of the information to our payroll system,” explains Verna.

By utilizing those unique features of SubFinder, SubCast and Data Exchange Pro, as well as SubPay, the School District of Superior has made the substitute management process effortless! The School District of Superior is one of the many districts that take advantage of the many of CRS products and unique features to help improve productivity within their personnel and payroll departments. Representatives of the School District of Superior are also regular attendees of the Annual User Group Conferences, and will be attending the 2008 Annual User Group Conference this October in Las Vegas,

“Not only will I be attending the 2008 Annual User Group, but so will our back-up SubFinder Operator, Superintendent, and Assistant Superintendent!  I have only missed one or two Annual User Groups.  I learn a lot of tricks just talking to other SubFinder Operators and Users. The sessions and presenters are great; I learn something new every year. I suggest that any SubFinder User attend the Annual User Group!”

We would like to thank Verna Vendela and the School District of Superior for sharing their CRS Incorporated history and look forward to many years of working together! We will see you in Las Vegas, Superior!

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Save Time and Money When Paying your Substitutes

Are the efforts associated with manually calculating substitute pay and assigning the proper budget codes becoming more than you can handle?  Why do all of this manually when it can be automated with SubPay.

SubPay automatically calculates substitute gross pay based on district defined pay rates and incentives such as escalating, retroactive, and long term pay.

“SubPay has made it effortless to calculate incremental pay and incentive pay for our substitutes, which in turn has further increased our fill rates; especially for those hard to fill positions.”

SubFinder Administrator

Austin, Texas

In addition to calculating gross pay, SubPay supports accurate fund accounting practices by creating and assigning budget codes to substitute time worked. This unique functionality ensures expenses are billed to the proper accounts. The software is designed to assign simple static codes, or create and assign complex dynamic codes based on a multitude of criteria.

To ensure compatibility, the calculated data from SubPay can be easily exported to an assortment of payroll applications.  When it’s time to run payroll, simply use SubPay to summarize the data and calculate the appropriate pay.  Not only that, SubPay offers a wide variety of features, tools, and reports not found in most payroll applications.

”The exporting process takes no more than five minutes where it used to take one person five days per month.  We have completely eliminated paper time cards and absence reports for our teachers with SubPay.”

SubFinder Operator

St. Vrain Valley School District, Colorado

Calculate your substitute pay right the first time, every time with CRS’s substitute pay application, SubPay.  For more information, please contact Katy McCloskey, Account Representative, at 800-782-3463 Ext. 6171.

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Help! I Forget How to Voice Record Names

Jordan Pauling- Account Specialist 

You may recall the initial setup of your SubFinder system involved voice recording specific data such as job positions, site names, absence reasons, etc. for the telephone portion of the system. Although you may not need to add voice recordings on a regular basis, the process for editing and deleting voice files is performed in a similar manner. This How To may be useful during the summer months when adding new employees, or removing those employees that no longer work for your organization.

How to Access the Voicing Menu

The Voicing Menu is accessed via the Call Processor: 

  1. Select the line you wish to use for recording purposes by left clicking on the actual line number within the Call Processor window.  If you are a SubFinder ASP customer, we recommend that you use Line 1. If you have a box on site, we recommend that you select the last outgoing line.

  2. Once the line has been selected, click on the Line menu option at the top of the Call Processor window. When the drop down menu appears, click on Options.

  3. Within the Line Options screen, change the Line Type from Outgoing to Record Names, and then click OK.

  4. Using a telephone convenient to a monitor displaying the Call Processor, call the phone number associated with the line selected in step #1 above. The Record Names program screen will appear. 

How to Make a Recording

  1. Select the Name Type by clicking on the appropriate radio button.

  2. If you have selected a type that has a list of recordable items, make the appropriate choice in the Name Selection Criteria box.  If the goal is to record all unrecorded items, choose the Names Missing Recordings.

  3. Choose the desired name from the Display Area and click Record.  Once you have voiced the selected information, click the Stop Recording button. SubFinder will replay the recording for your verification.

  4. When you’re done recording, click CloseRemember to change the Line Type back to Outgoing.

Important Reminder!

Anytime a name, job position, site, reason, etc. is changed or added to SubFinder, the name must be recorded by following these steps.  If you have any questions about the Voice Recording process, please contact your Account Specialist at 800.782.3463.

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Meet Senior Account Specialist-             Becky Fulmer

Becky

What is your full name?

Rebecca Anne Fulmer

What are three adjectives that describe BECKY?

Dedicated, generous, chocoholic

How long have you been with CRS Incorporated?

6 ½ years

What are your hobbies or interests?

Photography, quilting, baking, writing, reading, volleyball, gardening; I particularly enjoy things that let me be creative.

Becky is the best cheesecake baker around! What is your favorite cheesecake to eat…AND to make?

I would have to say chocolate chip cheesecake on both accounts – but I have not found a cheesecake yet that I have not enjoyed making (or tasting).

What does being an Account Specialist mean to you?

Being an Account Specialist means doing my best to make sure our customers’ needs are met and forming friendships with customers that go beyond problem-solving and answering questions.

If you could go anywhere in the world, where would you go?

Ireland, Scotland, New Zealand, anywhere with breath-taking scenery.

What would you tell the CRS Customers about the 2008 Annual User Group Conference?

It will be an outstanding learning opportunity for those who attend, not to mention it’s a great chance to meet new people and make new friends.  Added bonus – Great odds that you will have your own Elvis sighting!

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We hope you have a wonderful first full month of spring!  Enjoy the blossoming of a new season!

Sincerely,
 
 

The CRS Team

 

 

Win a Visa Gift Card!

SubFinder 101- Control Panel

 

Do you know all there is to know about "the heart" of the SubFinder system?  By clicking on the link below and answering the 5 questions related to the SubFinder system, you will be entered into a drawing to win a $25 Visa Gift Card!  This month we are going to focus on SubFinder- Control Panel!

 

Are you in "Control" of your SubFinder system? Take the April SubFinder 101 Quiz to find out by clicking here!

 

Please only one entry per person. Good Luck!

Offer Expires: Wednesday, April 30, 2008