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Dear Customer,
Welcome to the June issue of InTouch Online.
We hope that everyone is having a safe and happy summer! We
have a lot to share with in this issue; nothing but good
news and we promise you will take something with you from
this issue!
This month's featured articles
include:
A Successful
Year for Us All!
The 2006-2007 school year has come to an end for most of
you, and many of you are enjoying a well-deserved summer
break..Congratulations
on another successful year!
Because of your help as a premier customer, CRS would like
to share with you some of the goals we have met. It goes
without saying that most of OUR accomplishments have been
due to the feedback from our all of you!
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Let’s Give a Welcome to the Newcomers!
Together we are growing! Welcome to all of our new Customers
this past year! We look forward to working with your
district for many years and are excited for you to grow
right along with us!
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Easy, Isn’t It? From BOS to ASP!
Many of our customers have made the
“switch” from our Box On Site (BOS) solution to our ASP
solution. Why? Less hassle with Hardware! With SubFinder as
an ASP solution you can enjoy all the same great benefits
that SubFinder offers with NO Hardware to maintain. The
SubFinder system is located in a hosted and managed
environment at our Operations Center here in Williamsport,
PA. CRS Incorporated has well over 100 ASP customers to
date!
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Looking to Simplify Your District’s Professional
Development? We Can Help!
CRS Incorporated’s CoursePlanner™ is a fully automated, ASP
system designed to track and maintain individual
Professional Development activities for your school
districts teachers, administrators and other staff.
Since 2002, after the reform of the No Child Left Behind (NCLB)
Act, administrators face new guidelines and requirements for
reporting on the professional development activities of
their teachers and staff. CoursePlanner™ provides accurate,
real-time tracking for administrators as well as giving your
teachers and staff the ability to manage their own
professional development plans.
If you would like more information about CoursePlanner™
please contact us at 1.800.782.3463 Ext. 6762.
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Welcome SubFinder Version 5.6
CRS Incorporated is pleased to announce the general release
of SubFinder 5.6. We have made great strides with SubFinder
in this latest release thanks to the suggestions made by
you, our valued customers. This release includes numerous
enhancements designed to enrich the user experience as well
as provide much anticipated functionality, making SubFinder
5.6 the most robust absence management solution available
today.
Some of the most significant additions to the software
include:
·
Your employees, substitutes, and administrators now have
access to a premiere online training session from within
WebConnect. This session was created by our National Account
Analyst, Lee Dawson, who has more than 10 years of SubFinder
training experience. This tool will not only simplify your
new user WebConnect training, it will serve as a product
refresher for your existing employees.
·
A link to CoursePlanner has been created, allowing users who
report or modify absences using a reason related to a
CoursePlanner event to connect to the CoursePlanner product
if necessary.
·
Numerous enhancements to the optional SubPay product module.
To review the SubFinder 5.6 Release Notes, as well as
updated User Documentation, please visit the
Customer Support Center.
Any
questions about Version 5.6, please feel free to contact
your Account Specialist.
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A Question from the Customer Comment Site
Why do people
suggest on “REBOOTING” your computer frequently?
Sometimes when your computer is running several different
programs, scanning for viruses, and using the internet,
things can get a little congested. When this happens,
programs sometimes freeze up or stop working for a period of
time. Rebooting will reset the programs running on your
computer and will almost always fix little glitches and
problems when you are doing several tasks at once on your
computer. The technology department here at CRS Inc. highly
recommends you reboot all computers with SubFinder on them
at least once a month. Keep in mind that if you have several
machines with SubFinder installed on them it will require
you to reboot the machines in a particular order. The
following checklist can be used for the routine rebooting of
your computers.
·
Put all necessary SubFinder programs (Job Processor,
WebConnect, SubCast, etc.) in Standby.
·
Close all SubFinder programs. Make sure there are no
minimized SubFinder programs running on the task bar.
·
Close all other programs that may be running on the
SubFinder machines.
·
If you have more than one computer with SubFinder on it,
there will be a necessary order in which the machines
will have to be rebooted. This is because the computer
that houses your SubFinder data must be rebooted first.
Any other computer that is rebooted before the computer
with your SubFinder data may not start up with the
SubFinder programs running properly. In order to limit
the possibility of receiving error messages, the
computers should be rebooted in the following order:
o
Data Center
o
Job Processor
o
Call Processor
o
All other machines
·
After all machines have been rebooted, make sure all
necessary SubFinder programs are open and out of
Standby. (Keep in mind that programs like SubCast, Data
Exchange Pro, and the Report Requester will require you
to manually take them out of Standby in order for them
to properly work.)
These five easy steps should assist in properly maintaining
your SubFinder system. If you have any concerns with
rebooting your machines, please contact your Account
Specialist; he or she will be happy to go through the steps
with you.
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