SubFinder 101- SubFinder General Information

Do you have the luck of the Irish? By answering the following 5 questions related to the SubFinder system, you will be entered into a drawing to win a $25 Visa Gift Card! This month we are going to focus on SubFinder- General Information! Good Luck!

1. Fill In the Blank: It is important to remember that no phone calls can be made or received unless both the ____a_____ and the ____b____ programs are up and running.

a. (call processor)

b. (job processor)

2. When using the IVR portion of SubFinder, the _________ can be used as a fast forward through options.

a. Pound Key (#)

b. Nine Key (9)

c. Star Key (*)

3. The _________ is the “Heart” of the SubFinder system.

a. EDIT Bar

b. Job Processor

c. Call Processor

d. Control Panel

4. To modify the system to fit your needs, SubFinder relies on a group of options and parameters called a:

a. Default Profile

b. Configuration Profile

c. District Profile

d. School Profile

5. This area of the system houses some of the system-wide setup information.

a. General System

b. SubFinder EDIT

c. Job Processor

d. Call Processor